Resumé

Experience:

Employer and Duration: 7/2005 – 3/2009 Sprint Overland Park, KS
Title: Billing Representative II
Job Duties:

  • Calculated billing adjustments to ensure accuracy, completeness and timely deliver of customer invoices.
  • Reviewed, researched, analyzed, and created billing data using multiple source documents.
  • Handled customer escalations and ran error identifying reports for customer’s billing issues.
  • Worked with internal partner groups to define process consistencies for new billing scenarios and for process improvements.

Employer and Duration: 1/2001 – 8/2005 Certified Tutoring Services Overland Park, KS
Title: Owner
Job Duties:

  • Assisted students with study skills, time management, and concept skills.
  • Taught summer sessions to students for enrichment purposes to get a head start on the upcoming school year.
  • Maintained account ledgers, advertising, and public relations.

Employer and Duration: 1/2002 - 7/2003 Gerald E. Harvey Jr. CPA, PA Overland Park, KS
Title: Accounting Assistant
Job Duties:

  • Entered all data for tax returns, bookkeeping, and bill payment.
  • Frequently answered a 4-line telephone and performed other clerical duties.
  • Utilized ProSeries, Easy Accounting, and QuickBooks Accountant Edition.

Employer and Duration: 8/1999 - 6/2000 Johnson County Community College Writing Center Overland Park, KS
Title: Peer Tutor
Job Duties:

  • Assisted students and residents with a variety of writing and editing based tasks across multiple disciplines.
  • Helped English as Second Language students become proficient speakers.

Education:

2005-2007 Washburn University, Topeka, KS (Online Program – 30 credits remaining)
3.5 GPA

1999 - 2004 Johnson County Community College Overland Park, KS
Graduate –Associate of Arts.
3.4 GPA

Certifications and Awards:

  • Two Excellence Awards and one Director’s Club Award while employed by Sprint.
  • College Reading and Learning Association
  • -Level I Peer Tutor

  • National Dean’s List 2001-2002

Associations:

References Available upon request.

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