Resumé

Experience:

Employer and Duration: 7/2005 – 3/2009 Sprint Overland Park, KS
Title: Billing Representative II
Job Duties:

Calculated billing adjustments to ensure accuracy, completeness and timely deliver of customer invoices.
Reviewed, researched, analyzed, and created billing data using multiple source documents.
Handled customer escalations and ran error identifying reports for customer’s billing issues.
Worked with internal partner groups to define process consistencies for new billing scenarios and for process improvements.

Employer and Duration: 1/2001 – 8/2005 Certified Tutoring Services Overland Park, KS
Title: Owner
Job Duties:

Assisted students with study skills, time management, and concept skills.
Taught summer sessions to students for enrichment purposes to get a head start on the upcoming school year.
Maintained account ledgers, advertising, and public relations.

Employer and Duration: 1/2002 - 7/2003 Gerald E. Harvey Jr. CPA, PA Overland Park, KS
Title: Accounting Assistant
Job Duties:

Entered all data for tax returns, bookkeeping, and bill payment.
Frequently answered a 4-line telephone and performed other clerical duties.
Utilized ProSeries, Easy Accounting, and QuickBooks Accountant Edition.

Employer and Duration: 8/1999 - 6/2000 Johnson County Community College Writing Center Overland Park, KS
Title: Peer Tutor
Job Duties:

Assisted students and residents with a variety of writing and editing based tasks across multiple disciplines.
Helped English as Second Language students become proficient speakers.

Education:

2005-2007 Washburn University, Topeka, KS (Online Program – 30 credits remaining)
3.5 GPA

1999 - 2004 Johnson County Community College Overland Park, KS
Graduate –Associate of Arts.
3.4 GPA

Certifications and Awards: